Skip To Main Content

Logo Title

How Do I....

Common Questions and Answers About The Chromebook

How Do I.....


How Do I Turn on the Chromebook?

Open the Chromebook.   If the screen does not automatically come on push the power button for 4 seconds.

How Do I Turn off the Chromebook?

Push the power button for 4 seconds.


How Do I Connect the Chromebook to WiFi?

Your Chromebook will automatically look for available networks and show them to you in a list.

Click on the WiFi Network you want to connect to.    If the WiFi Network requires a password, a box will pop up allowing you to enter the password.

Information for this network is automatically saved so you can connect automatically later.

How Do I Find My Student’s Username and Password?

Click on the Apps button on the bottom left of the screen.

On the Apps menu, Click on Students.


The app opens to the Troy City Schools Student Resources Page. 


Click Find Student Account Info.


You will need to enter in your Student Number/Lunch Code and Date of Birth then click Submit.

You will see your account information.   Make note of your Email, Username, and Password.


To return to the login screen you will need to turn off the Chromebook and turn it on again.  


How Do I Sign Into the Chromebook?

Enter your entire email address

Click Next.

Enter your username only  (first part of your email address before the @) and your password.


Click Sign in.


How Do I Sign Out of the Chromebook?


Click the Sign out button at the bottom right of the screen.


How Do I Access Canvas?

From the Troy Home Page, click on Student Resources (near the top)

Click on Canvas


How Do I Charge the Chromebook?

Chargers were given out with each Chromebook.   

The small barrel end of the charger goes into the charging port on the Chromebook.  This is located near the hinge on the left side. 

Plug the charger into any electrical outlet.


Is There an Email Address or Phone Number for Tech Support?

We have set up a Student/Parent support helpline.   Please email or if you prefer to talk to someone you can call 937-332-6099.  If you do not get an answer please leave a detailed message with a callback number and someone will call you back as soon as possible.

This email/phone number is for technical support only.   Please contact the teacher or building principal with any curricular questions.