How Do I....
How Do I....
Common Questions and Answers About The Chromebook
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- Enter your entire email address
- Click Next.
- Enter your username only (first part of your email address before the @) and your password.
- Click Sign in.
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We have set up a Student/Parent support helpline. Please email techhelp@troycityschools.org or if you prefer to talk to someone you can call 937-332-6099. If you do not get an answer please leave a detailed message with a callback number and someone will call you back as soon as possible.
This email/phone number is for technical support only. Please contact the teacher or building principal with any curricular questions. -
Open the Chromebook. If the screen does not automatically come on push the power button for 4 seconds.
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Push the power button for 4 seconds.
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- Your Chromebook will automatically look for available networks and show them to you in a list.
- Click on the WiFi Network you want to connect to. If the WiFi Network requires a password, a box will pop up allowing you to enter the password.
- Information for this network is automatically saved so you can connect automatically later.
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- Click on the Apps button on the bottom left of the screen.
- On the Apps menu, Click on Students.
- The app opens to the Troy City Schools Student Resources Page.
- Click Find Student Account Info.
- You will need to enter in your Student Number/Lunch Code and Date of Birth then click Submit.
- You will see your account information. Make note of your Email, Username, and Password.
- To return to the login screen you will need to turn off the Chromebook and turn it on again.
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Click the Sign out button at the bottom right of the screen.
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- From the Troy Home Page, click on Student Resources (near the top)
- Click on Canvas
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- Chargers were given out with each Chromebook.
- The small barrel end of the charger goes into the charging port on the Chromebook. This is located near the hinge on the left side.
- Plug the charger into any electrical outlet.